Returns & Exchanges

Please read this before you return or exchange your Peluvas !

We are committed to your total satisfaction in every way, and that includes hassle-free exchanges and returns. Most return requests are due to customers having difficulty fitting the toes into their slots, or thinking their shoes are too small/too tight when in fact the fit is correct.

Peluvas are designed to fit like a glove, with each toe filling their slots (unlike the gap we need in regular athletic shoes to handle the constant compression of the toes.) This can take some getting used to. It’s also normal to struggle getting your toes into their individual slots at first, but don’t worry - it gets easier over time.

Watch the video below from Peluva Ambassador David "Stay Flexy" Theurin for tips on how to put on your Peluvas.

Tips for Correct Sizing

• It’s okay for your toes to extend to the edge of the slots (you don’t need space as with typical running shoes)
• It’s also okay to have a bit of gap at the edges if you prefer
• One toe may fit tighter than others, so determine your sizing by your longest toe
• If your toes feel slightly tight at first, don’t worry - your Peluvas will stretch and shape to your foot over time (especially if you wear them sockless)

We want you to feel comfortable at all times wearing your Peluvas - not tight/wedged, nor too loose. If you need further guidance about which size you should exchange for, please email [email protected] for a prompt expert response.

If you know what size/color/model you want to exchange for, or just want a refund or refund your purchase, you can hit the button below and begin the automated process. If so, please be ready with your order number and zip code, or the email you ordered with.